Privacy Policy

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At Human Dynamics Pathways your privacy is treated with care. This Privacy Policy outlines how we collect, use, store, and protect your personal information, in alignment with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy applies to our website and any related services, including coaching, programs, workshops, and online purchases.

Personal Information We Collect
We may collect the following information that help us provide our services and communicate with you:

• Contact details: name, email address, phone number or mailing address
• Payment details: processed securely though our payment provider (Stripe)
• Profile or quiz information: where you choose to complete an assessment, form, survey or download documents
• Newsletter signups: name and email address for email communications
• Website usage data (via cookies and analytics tools).

You may choose not to provide certain information, but it may limit our ability to provide services or respond to inquiries.

How We Use Your Information
Your information helps us:

• Provide coaching, programs, and services you request
• Process payments and deliver purchased products
• Respond to questions or enquiries submitted through our contact form
• Send newsletter, updates, or marketing materials (you can opt out anytime)
• Improve our website, content, and user experience
• Meet legal or regulatory requirements

How We Store and Protect Your Information
Your personal information is stored securely on systems managed by us or trusted third-party providers such as GoDaddy (website hosting) and Stripe (payment processing). If you make an online payment, your credit card details are processed securely by Stripe - we do not store your credit card information.

Sharing Information

We will never sell or rent your personal information. We may share it only with trusted third parties where necessary, such as:

• Stripe (for secure payment processing)
• Shipping or delivery providers when necessary
• Web hosting and email providers (GoDaddy, for website functionality)

All third parties are bound by strict confidentiality and data protection standards.

International Data Transfer
Our website and payment processors may store data on servers located outside of Australia.

Data Storage and Security
We store your data securely and take reasonable steps to protect it from misuse, loss, and unauthorised access. This includes encrypted payment gateways, secure servers, and limited access to sensitive data. We retain purchase and customer records for up to seven (7) years, as required by Australian law.

Your Rights
You may request access to or correction of your personal information at any time. You also have the right to:

• Withdraw consent for future marketing.
• Request deletion of your personal data (subject to legal obligations).

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Complaints
If you have concerns about your privacy or believe we have breached your rights under the Privacy Act, please contact us first. If we cannot resolve your concern, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

Updates to This Policy
This Privacy Policy may be updated from time to time. The most recent version will always be posted on our website, and your continued use of the site will signify your acceptance of any changes. 

Contact Us
​If you have any questions, concerns, or requests regarding this policy, please reach out to   

Email: lgeorgia@humandynamicspathways.com.au Website: www.humandynamicspathways.com.au